As with all our ‘legalities’ on this website, we have added some sub-headings to try and make the Policy easy to understand. If you have any questions, we would be happy to hear from you, so please call us on +44(0)1789 292 263 or email firstname.lastname@example.org.
Pashley Holdings Limited ("Pashley") is committed to protecting and respecting your privacy and to safeguarding the integrity of your personal data. This policy explains how any personal data Pashley collects from you, or that you provide to Pashley, will be processed. We hope that it will answer any questions and allay any fears that you may have about these issues.
For the purpose of the Data Protection Act 1998 (the "Act"), the data controller at Pashley is The Company Secretary of Pashley Holdings Limited.
Pashley may collect and process the following data about you:
Pashley may collect information about your computer, including where available your IP address, operating system and browser type, and for system administration. This is statistical data about browsing actions and patterns of users of the Site, and does not identify any individual.
For the same reason, Pashley may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help Pashley to improve the Site and to deliver a better and more personalised service. They enable Pashley:
Where Pashley has given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential. Pashley asks you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although Pashley will do its best to protect your personal data, Pashley cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once Pashley has received your information, Pashley will use strict procedures and security features to try to prevent unauthorised access.
Pashley uses information held about you in the following ways:
Pashley may also use your data to provide you with information about goods and services which may be of interest to you and Pashley may contact you about these by post or telephone.
If you are an existing customer, Pashley will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, Pashley will contact you by electronic means only if you have consented to this.
Pashley will only use your data in this way if you have ticked the relevant box situated on the form on which Pashley collects your data (for example: the order form, contact form or registration form).
Pashley will not pass your personal information to any Third Party sellers. However, Pashley may disclose your personal information to any member of its group, which means its subsidiaries, its ultimate holding company and its holding company’s subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
Pashley may disclose your personal information to third parties:
You have the right to ask Pashley not to process your personal data for marketing purposes. Pashley will inform you (before collecting your data) if it intends to use your data for such purposes. You can exercise your right to prevent such processing by not ticking certain boxes on the forms Pashley uses to collect your data. You can also exercise the right at any time by contacting Pashley at email@example.com.
The Site may, from time to time, contain links to and from the websites of the partner networks, advertisers and affiliates of Pashley. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Pashley does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Please contact firstname.lastname@example.org or call +44(0)789 292 263 to make a request to see the information Pashley holds about you.
Under Article 17 of the GDPR you have the right to have personal data erased. This is also known as the ‘right to be forgotten’. The right is not absolute and only applies in certain circumstances. For further information please contact us directly or visit the website of the ‘Information Commissioner’s Office’: https://ico.org.uk/
Due to a significant rise in demand, delivery of our cycles to our Click & Collect Dealers is currently between 6-14 weeks, depending on your chosen model. Please see the delivery range for each cycle below the ‘Add to Basket’ button on its page .